We're here to help
Elders has a long legacy of supporting its clients when they need it. We understand life is full of ups and downs (we've had a few of our own!).
By talking to us and explaining the challenges you are going through, we can offer support and make plans where necessary.
Many of our long-term clients are also our friends, especially in rural communities, so can often spot when something is wrong.
Talk to us if you are experiencing any of the following:
- Domestic or family abuse
- Older person abuse
- Natural disaster or crisis
- Accident or serious illness
- Job loss or financial stress
- Change in relationship status
- Age impairment
- Low literacy skills
- Struggling with digital literacy
- Mental health issues
- Homelessness
For our Elders Trading Account holders we offer a Disaster Relief Finance Facility for those affected by declared disasters such as bushfire or flood.
Everyday ways we support you
It's the little things we do that add up to give you peace of mind. Like identity verification when opening and operating your account to protect it, trusting our instinct when things don't feel right, and our branch staff being ready to assist in times of hardship and disaster.
Security for banking clients
Tales of people being scammed or skimmed are all too common. We take the security of your bank accounts and term deposits extremely seriously.
Learn about the steps we take, and how you can also keep your finances safe.
Disclaimer: This information has been prepared without taking into account your personal circumstances, objectives, financial situation or needs. All information is subject to change. Download and read the Elders Financial Services Guide.