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Support

 

Elders has a long legacy of supporting farmers when they need it. 
Elders Finance proudly continues that legacy by providing clear, empathetic, and personalised support to all its valued clients at all times. 

One of the few certainties in life is change. No matter the reason for the change, it can leave you feeling confused or helpless.

Whether unexpected or known, when occurances such as natural disasters, job loss, being scammed or even the loss of a loved one occur, we offer compassionate assistance to navigate the complexities, striving for a smooth process during a difficult time. 
Talk to us as soon as you can. Our team is dedicated to addressing issues promptly and fairly, offering a transparent process to ensure any issues are resolved with care and respect. We are here to support customers with understanding and professionalism every step of the way. It's the Elders way. 

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Vulnerable customers

There are a range of reasons that any one of us might be vulnerable at one time or another. Vulnerability can make it harder to make well-informed decisions, weigh-up options and assess information, whether temporary or long-term.

See how we can help you
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Deceased estates

Losing a loved one is difficult enough, and managing tasks like financial arrangements can feel overwhelming. We're here to support you, making the whole process as straightforward as possible.

Help is available
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Security

The security of your information, whether personal or about your business is of paramount importance. Read how we keep your accounts secure and steps you can take too.

Learn about security
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We welcome your feedback

At Elders Finance we go to great lengths to ensure your satisfaction with our services and offerings. There may be times however, where you feel dissatisfied with the outcomes of our consultation process, or the services received.

Our complaint process >

 Disclaimer: This information has been prepared without taking into account your personal circumstances, objectives, financial situation or needs. All information is subject to change. Download and read the Elders Financial Services Guide.